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American Management Association
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The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.
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DevOps Implementation Boot Camp (ICP-FDO)
American Management Association
Learn practical tools and techniques for successful DevOps implementation in this three-day training class by the American Management Association. Gain the skills to select the right tools, leverage automation, and continuously monitor operations for long-term IT success. Ideal for IT leaders, system administrators, developers, and project managers.
Requirements Development, Documentation and Management
American Management Association
Master the art of developing and documenting project requirements with a practical hands-on approach. Learn to distinguish between different types of requirements and how to adapt your writing style accordingly. Gain the skills needed to manage and verify requirements, ensuring project success.
ITIL® Foundation Bridge
American Management Association
Stay updated with the latest ITIL® practices as the ITIL® 4 Foundation Bridge course equips professionals with the knowledge and skills to transition seamlessly from ITIL® v3 to ITIL® v4. Prepare for certification exam success and gain a deeper understanding of the changes in ITIL® with this comprehensive training at a renowned institution.
$1,295
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How to Successfully Execute a Project Plan
American Management Association
Are you ready to exceed project expectations and deliver results? Project management seems so straightforward—if everyone does their part. But changing requirements, competing priorities, and unexpected surprises often delay even the most thought-out project. Learn how to deliver results no matter what comes up. In less than 3 hours you’ll get techniques to manage change requests and negotiate with stakeholders to prevent delays. Equip yourself...
$279
How to Create a Project Schedule that Works
American Management Association
Learn the key tools to help you schedule and execute project successfully. A well-defined project schedule is the single most important tool that will guide your project to completion. Anticipating project twists and turns will help you make better decisions, manage scope creep and hit your targets. … Yet even experienced project managers struggle with creating a schedule that works. In this course you’ll learn key techniques to map out your...
How to Start a Project Right
American Management Association
Don’t jeopardize your project’s objectives by starting off with inaccurate and unrealistic baselines for scope, timeline, costs and quality. Set your project up for success. Proper planning dramatically increases your odds of meeting project objectives and coming in on time and under budget. In less than 3 hours we’ll give the tools to initiate a project successfully. We’ll show you how to set realistic objectives and accurate baselines...
Creating Friction-Free Relationships
American Management Association
Complete Title: Creating Friction-Free Relationships: Tools for Working with Anyone Whatever your position in the organization, you have to work with and for other people to get things done. Within every business environment, interpersonal friction is inevitable. Making the situation worse is that today we are all overworked and overwhelmed. Whether it’s your boss, colleagues, or direct reports, people are prone to react emotionally,...
$199
Empowerment Strategies for Women
American Management Association
Complete Course Title: Empowerment Strategies for Women: Tools for Staying Motivated and Confident to Win in the Workplace Maintaining a work-life balance can sometimes feel like running on a hamster wheel with no escape. As women, we continually deal with so many different scenarios and competing priorities that we are over-taxed and sometimes distracted from staying motivated and confident in our work environments. How can we...
$199
Business Essentials for Women
American Management Association
In order to develop into progressively higher levels of leadership, women leaders must exhibit knowledge in areas beyond their core areas of expertise and be prepared to communicate that knowledge effectively. Strong leadership skills include an understanding of how the overall organization operates from a strategic business perspective. This webinar will provide insight into the foundational areas of business acumen and how your development in those...
Taking Effective and Accurate Meeting Minutes
American Management Association
Tips for Creating Exceptional Meeting Minutes Whether they are in person, online, or via a conference call, meetings are a necessary part of the day-to-day operations of most businesses. Meeting minutes serve as an official record of the event, and you have the critical role of creating them and ensuring that they are accurate. You want your notes to be clear and precise, and by delivering accurate meeting minutes you gain the perfect opportunity...
$199
Cultivate a Meaningful & Productive Mentor Relationship
American Management Association
Mentoring is one of the critical keys to your professional success. While it appears simple on its surface, developing an impactful mentoring relationship involves a significant amount of consideration and planning both by the mentee and the mentor. In this webinar, you will discover what mentoring is (and what it isn’t) and how you can capitalize on this powerful partnership to become a more effective leader. You’ll discover how to design a...
How to Motivate and Reward Your Overworked Staff
American Management Association
Simple, Smart, and Low-Cost Ways to Recognize and Reward Your Employees After years of exceptionally tough economic times, wouldn't it be nice to be able to give everyone in your company a hefty raise in recognition of their hard work and dedication? If it were only that easy! As you probably have read, survey after survey indicates that a high percentage of American workers would change jobs if they had the opportunity. That should...
Time-Saving Excel Tips, Tricks and Shortcuts
American Management Association
Discover Specific Tactics and Techniques That Will Save You Hours of Work! If you're like most of us, you've never had "formal" Excel training or, if you did, it was years ago. The bottom line is that you are basically self-taught, having picked up a few "how-to's" in bits and pieces along the way. In today’s fast-paced work environment, that skill set is serving you poorly. This 90-minute webinar is here to help. It demonstrates a wealth...
$199
How to Manage Your Emotions While Under Stress
American Management Association
Maintain Your Composure When You’re Under Pressure Every part of your work-life places you in close proximity to people trying to get their unique jobs done. You have demanding clients, colleagues who are wonderful to work with and some with whom you have a sometimes tense relationship. When you add in the constant requests, expectations and demands you face on a daily basis, you have a recipe for stress. At those times when tensions run...
Building PowerPoint Presentations from EXCEL Data
American Management Association
Using Excel™ and PowerPoint™ to Tell the Story of Your Data We have all sat through boring presentations where every slide is a table of numbers. You might even be guilty of sharing your data in this way. To present your data in a format that is compelling and memorable requires creating understandable slides that illustrate the message you are trying to convey. The good news is that putting together a presentation that tells the story of...
Project Management for the Accidental Project Manager
American Management Association
Complete Title: Project Management for the Accidental Project Manager - A Basic "How to" Approach Have you recently fallen into the role of a project manager? When you suddenly find yourself responsible for managing an important project but are unfamiliar with the “science” of making it happen, you’re an accidental project manager. The good news is that you can achieve success without being an expert on the subtleties of project management...
Powerful Email Writing Tips
American Management Association
Powerful Email Writing Tips to Make Your Message Stand Out How to Write Effective Emails for Every Situation According to recent studies, the average person spends 28% of their workweek on reading and writing email — more than 11 hours a week! Yet while most business communication these days is done by email, few people have been trained in how to write an email in a clear and concise manner. We’ve all seen how poorly written...
Leading a Customer-Focused Team
American Management Association
Coaching Your Team to 'Wow' Customers Your product can be stellar, your staff can be super talented, but the one thing that customers are most likely to remember is their direct interaction with your employees. The secret sauce to great customer service and support is the people who deliver it. This webinar shows you how to coach your team to transform their mindset from a transactional one to a relational attitude which leads to enhanced customer...
Innovation and Strategic Thinking for Managers
American Management Association
When you move from being an individual contributor to overseeing the work of others, you’ll face a whole set of new challenges. The truth is that the skills that made you a great team player won't necessarily make you a great manager. This 90-minute webinar sets you on the right course to developing a set of skills that can help you manage people, organize a productive team, and deliver results. You’ll find that this will make the transition...
Squashing Workplace Negativity
American Management Association
Stop Negative Attitudes from Infecting Your Employees Negativity can act like a viral illness that spreads throughout your team or organization. Left unchecked, these bad attitudes can reduce morale and engagement, adversely affect retention of your best employees and have a significant impact on productivity and the bottom line. As a manager or leader in your organization, you need to be able to recognize and diagnose negative behaviors early,...
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