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Communicating to Resolve Conflict

at Exec-Comm

(93)
Course Details
Price:
$295
Start Date:

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Location:
Instructor-Led Virtual Classroom
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Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 12
System Requirements:

You will need a reliable Internet connection as well as a computer or device with which you can access your virtual class. We recommend you arrive to class 5-10 minutes early to ensure you're able to set up your device and connection.

Class Delivery:

Interactive Virtual Class via Zoom

What you'll learn in this communication skills training:

Uncertainty and stress affect people in different ways. Well-intended comments and opinions can be misinterpreted, turning every day conversations into unproductive arguments – and misunderstandings become even more likely when we’re working remotely.

Overview

While you can’t avoid all work conflicts, you can change the way you handle these interactions. Exec-Comm’s Communicating to Resolve Conflict instructor-led virtual workshop will give you practical techniques and a framework to address conflicts more effectively, manage difficult conversations well, and build better working relationships.

Benefits

  • Increase confidence and competence in communicating direct, constructive messages
  • Ask questions and listen for key insights to open the lines of communication
  • Use a collaborative problem-solving framework to resolve disagreements
  • Handle hostile or emotional confrontations more effectively
  • Develop more productive work relationships with your colleagues

Interactive Learning

You acquire skills through instructor briefings, discussion, and group exercises. A typical half-hour includes 10 minutes of instructor briefing and 20 minutes of practice and skill building.


Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Still have questions? Ask the community.

Refund Policy

Note: This provider has a temporary cancellation policy for COVID-19 related cancellations which is as follows:

Cancellations made 3 or more days in advance will receive a full credit for a rescheduled date with this provider   

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Original cancellation policy (non-COVID-19):

Cancellation & Rescheduling Policy:

  • 16-30 days prior to program date - 20% fee charged
  • 8-15 days prior to program date - 50% fee charged
  • 0-7 days prior to program date - 100% fee charged


If you can't attend a public program you may send someone in your place at no additional charge.

Start Dates (0)

This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!

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Reviews of Classes at Exec-Comm (81)

(81 Reviews)
Communicating to Resolve Conflict
Reviewed by Ernesto I on 9/21/2020
The interaction was most helpful to me. The instructor did a great job at keeping us engaged. Not once was I bored or felt like this was something forced; something that usually happens with these types of sessions.
Communicating to Resolve Conflict
Reviewed by Jose on 7/6/2020
Role playing was great, loved the opportunity to learn about ways to better communicate. Personally enjoyed the conflict handling and discussion.
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School: Exec-Comm

Exec-Comm

Exec-Comm LLC is committed to offering the broadest range of communication skills workshops in person and online. Our goal is to help you improve your effectiveness by preparing you to communicate clearly and with greater impact. We offer workshops focused on:

  • Building Foundational Skills
  • Business Development...

Read more about Exec-Comm

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