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Diversity, Equity and Inclusion Certificate Program

American Management Association @ 2345 Crystal Dr , Arlington, VA

Gain the skills to become a champion of diversity with the Diversity, Equity, and Inclusion Certificate Program at the American Management Association. Develop a thriving culture that promotes trust, recognizes individual identity, and learns to overcome biases. This program will equip you to create and manage a workplace of respect, civility, and trust.

(5) All levels 21 and older
$3,295

3 sessions

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Recruiting, Interviewing and Selecting Employees

Master the art of making the right hiring decisions with the comprehensive seminar offered by the American Management Association. Enhance your overall employee selection approach, attract top talent, and refine your interviewing skills. Don't miss out on this opportunity to contribute more to your company's success.

  • All levels
  • 21 and older
  • $2,595
  • Earn 25,950 reward points
  • Price Lock Guarantee
  • 2345 Crystal Dr , Arlington, VA
  • 22 hours & 30 minutes over 3 sessions
Recruiting, Interviewing and Selecting Employees
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  • $2,595
  • 22 hours & 30 minutes over 3 sessions
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Class Description

Description

What you'll learn in this hr training:

The everything you need to know before you say you're hired seminar.

Who Should Attend:

Professionals with two years or less of experience in hiring, including newly hired HR professionals, HR practitioners who lack formal training, non-HR specialists who recruit, interview and/or hire as part of their jobs, and long-time HR practioners who want to reinforce or update their skills.

Learn everything you need to know about employee selection in this seminar! Making the wrong hiring decision means throwing away a substantial investment of time and money on recruitment, training and benefits. This fundamentals seminar is your ticket to make the right hiring decisions and contribute more to your company's bottom line.

How you will benefit:

  • Improve your overall employee selection approach
  • Attract talent through innovative employee recruitment sources
  • Learn how to effectively use telephone screening and other methods to filter out the wrong applicants
  • Practice interviewing techniques to refine and develop your skills as an interviewer—including how to open and close the meeting
  • Understand how to ask the right questions to find out the information you need to know
  • Avoid interview “traps”—EEO and affirmative action

What you will cover:

  • Recruitment Challenges
  • Recruitment Basics
  • Interview Preparation
  • Legal Factors
  • Interview Questioning Techniques
  • Types of Employment Interviews
  • Interview Components
  • Documentation
  • References and Background Checks
  • Selection

Course Outline:

Learning Objectives

  • Explain the Impact of Recruitment-Related Challenges on the Hiring Process
  • Identify Categories to Both Explore and Ignore During an Interview in Order to find the “Best Fit”
  • Distinguish Between the Effectiveness of Different Types of Questions and When They Are Best Asked
  • Identify Those Components That Will Contribute to Making an Informed Hiring Decision
  • Assess the Impact of Employment Law on Each Stage of the Hiring Process
The Hiring Process

  • Determine Current Individual Interviewing Skills and Knowledge in Relation to Key Elements of an Effective Interview
  • Describe the Benefits of Effective Interviewing Skills
  • Identify the Effects of a Poorly Planned and Executed Hiring Process
  • Isolate the Components of a Comprehensive Hiring Process
Recruitment Challenges

  • Describe the Factors Affecting Recruitment
  • Explore Applicant and Employer Perspectives
  • Identify the Process for Developing an Effective Recruitment Plan
  • Identify Legal Concerns with Regard to the Impact of Employment Law on Recruitment
Recruitment Sources

  • Isolate Organizational and Job-Specific Competencies
  • Identify the Benefits and Risks of Various Recruitment Sources
  • Attract Qualified Applicants
Interview Components

  • Identify What Applicants Need to Know
  • Identify “Best Fit” Qualities
  • Set the Stage
  • Examine Legal Concerns Regarding Interview Components
Interview Questioning Techniques

  • Distinguish Between the Effectiveness of Different Types of Questions and When They Are Best Asked
  • Discuss the Competency-Based Approach to Interviewing Compared with Other Methods
  • Examine Legal Concerns Regarding Questioning Techniques
Formula for Success

  • Identify the Role of Active Listening
  • Identify the Role of Body Language
  • Discuss Applicant Interest vs. Skill
  • Discuss How to Select the Most Productive Type of Interview
Documentation

  • Discuss How Documentation Is Used in the Hiring Process
  • Examine Legal Concerns Regarding Documentation
  • Compare Effective vs. Ineffective Documentation
Social Networks and the Hiring Process

  • Define and Assess How Social Media Is Used During the Hiring Process
  • Explain the Components of a Social Media Policy
  • Identify the Legal Concerns Regarding Social Media and Hiring
The Final Selection

  • Discuss the Advantages and Disadvantages of Traditional Selection Considerations
  • Examine Legal Concerns About the Final Selection
  • Develop Final Selection Guidelines

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (5)

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American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

Read more about American Management Association

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American Management Association

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