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The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results

Tap into your leadership potential and learn the craft of inspiring others through The Voice of Leadership course. Discover practical techniques to shape your leadership messages, build an authentic leadership voice, and step into powerful conversations that bring measurable results. Lift your leadership communication skills and become a catalyst for change.

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  • 21 and older
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  • 780 Mission St, San Francisco, CA
  • 22 hours & 30 minutes over 3 sessions

Express Checkout – $3,195

Mon. Apr 12, 2027, 9am PT (3 sessions)


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  • Mon, Apr 12 at 9:00am - 4:30pm
  • Tue, Apr 13 at 9:00am - 4:30pm
  • Wed, Apr 14 at 9:00am - 4:30pm
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Class Description

Description

Without compelling vision, realization, and brilliant strategic planning, effective leadership communication is essential for successful execution and organizational results. Developing the ability to secure organizational commitment, establish trust, and inspire loyalty at scale is not an innate quality or personality trait. You can learn to demonstrate composure under pressure and motivate others through impactful speeches and presentations. This dynamic, results-driven leadership communication training develops your leadership communication skills based on methodologies employed by the world's most effective communicators. You will master practical techniques for shaping powerful leadership messages, cultivating an authentic leadership voice, and engaging in meaningful conversations that produce measurable results.

Ideal Participants:

Experienced managers, organizational executives, and anyone aspiring to or expected to assume leadership responsibilities requiring communication excellence.

Expected Benefits:

  • Develop and strengthen your leadership communication competencies
  • Establish greater organizational commitment, trust, and employee loyalty
  • Maintain grace and composure under pressure while reducing tension
  • Overcome organizational resistance to change initiatives
  • Motivate and inspire teams toward committed action and results
  • Build support and generate buy-in during difficult circumstances

Comprehensive Content Coverage:

Effective Leadership Voices: Past and Present

  • Identify typical situations requiring specific leadership communication approaches; assess your current use of leadership language in these contexts
  • Recognize five essential traits of effective leadership communication and evaluate your personal demonstration of these traits

Finding Your Authentic Leadership Voice

  • Understand the dual components comprising a leader's voice
  • Examine multiple leadership communication styles and identify your dominant personal style

Crafting Compelling Messages That Inspire Action and Generate Results

  • Clarify intended message outcomes using results-oriented frameworks
  • Shape leadership messages for maximum impact and understanding

Setting the Stage for Powerful Communication Impact

  • Select appropriate venues for leadership communications and establish optimal settings for message delivery
  • Overcome performance anxiety and communication apprehension

Taking the Lead with Presence and Impact

  • Generate compelling presence and charisma, commanding respect and attention
  • Deliver clear messages, maximizing audience comprehension and retention

Setting the Direction Others Will Follow

  • Communicate a clear mission with an inspiring vision and values statements
  • Delegate authority and responsibility in ways prompting others toward ownership

Influencing and Inspiring Committed Action

  • Identify demotivating factors within teams and individuals
  • Inspire genuine enthusiasm and commitment in your audience

Coaching, Counseling, and Mentoring for Performance Enhancement

  • Facilitate authentic coaching, counseling, and mentoring conversations

Addressing Challenging Situations with Tact and Effectiveness

  • Navigate conflict and contentious disputes with skill and composure

Complete Course Learning Outline

Learning Objectives

  • Describe and Apply the Five Principles of Effective Leadership Communication
  • Craft a Compelling Leadership Message That Inspires Action and Produces Results
  • Describe and Apply Four Leadership Communication Styles
  • Take Charge of a Group of People and Win Their Support
  • Communicate the Strategic Direction with Passion
  • Set the Operational Direction (Delegate Responsibility) in Ways That Get Action
  • Influence Buy-In and Committed Action
  • Inspire People to Do Their Best
  • Coach, Counsel, and Mentor Others to Build Their Skills and Grow Personally
  • Recognize and Reward People for Their Efforts and Good Work
  • Handle Tough Situations in Ways That Minimize Resistance and Maximize Acceptance

The Voices of Effective Leaders Past and Present

  • Define Leadership
  • Describe Typical Leadership Situations, and Assess How Well You Use the Language of Leadership in Those Situations
  • Describe Five Traits of Effective Leaders as Communicators and Assess How Well You Demonstrate Those Traits
  • Explain How Effective Leaders, Past and Present, Have Communicated Well

Finding Your Leadership Voice

  • Describe the Two Components of a Leader's Voice
  • Describe How to Find Your True Voice as a Leader
  • Describe Four Leadership Communication Styles and Identify Your Dominant Style
  • Describe When and How to Use Each Style

Crafting a Compelling Message That Influences, Inspires, and Produces Results

  • Gather Your Thoughts Quickly to Craft a Message
  • Pinpoint the Desired Results of Your Leadership Message
  • Tailor Your Message to the Intended Audience So That It Resonates

Getting the Attention and Understanding of Those You Wish to Lead

  • Get the Genuine Attention of Followers
  • Generate Presence and Charisma That Command Respect
  • Send Clear Messages That Maximize Audience Understanding
  • Tell Dramatic Stories That Captivate Audiences and Make Your Message Clear

Setting the Direction for Others

  • Communicate a Strategic Direction (an Inspiring Vision, Mission, and Values Statement) with Passion and Precision
  • Set the Operational Direction, Assign Responsibility, and Delegate Authority in Ways That Prompt Others to Take Responsibility

Influencing Buy-In and Committed Action

  • Describe and Apply Nine Different Influence Strategies
  • Get Others to Accept, Endorse, and Advance Your Agenda
  • Overcome Resistance and Initiate Change

Inspiring Others to Do Their Best

  • Describe the Factors That Motivate and Demotivate People
  • Light a Fire in the Hearts of Others

Coaching, Counseling, and Mentoring for Improved Performance

  • Conduct Authentic Coaching, Counseling, and Mentoring Sessions
  • Provide Positive Feedback and Constructive Criticism

Address Tough and Touchy Situations in Ways That Defuse Tension

  • Discuss the "Undiscussables" and Other Sensitive Issues Tactfully
  • Defuse Tension and Assert Yourself Well in Tense Situations
  • Deliver Bad News and Unpopular Changes in Ways That Win Acceptance
  • Handle Conflict and Mediate Disputes

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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