Making the Transition from Staff Member to Supervisor

Transition confidently into your supervisory role with the practical skills this course delivers. You will gain the knowledge and capability to manage any responsibility and bring your full potential to your new position, while establishing positive habits that accelerate your path to greater achievement.

This intensive two-day seminar is designed to help newly promoted supervisors avoid common mistakes and build competence quickly. You will learn the core competencies of people management, including delivering constructive feedback, coaching employees, resolving conflicts, and delegating effectively. Through expertly facilitated hands-on practice, you will build your confidence and develop practical tools you can use from your first day back on the job. By the end of the seminar, you will create a personalized action plan that outlines the steps to achieving success in your new supervisory role.

Who Should Attend:

• Newly promoted supervisors with less than one year in the position, process and production supervisors who want to strengthen their effectiveness through professional development

What Will Be Covered:

• Establish yourself for success in your new role
• Make the transition and leave behind your previous position
• Meet expectations of key stakeholders, including your manager, direct reports, senior leadership, and former peers
• Conduct a gap analysis to assess how to meet critical expectations
• Leverage your behavioral style using the Personal Style (PSI) Assessment tool
• Adjust your personal style to build stronger working relationships
• Develop specific goals to advance your performance to the next level
• Manage employee performance and provide employee training
• Deliver supportive and corrective feedback effectively
• Address conflict and disagreement with increased confidence
• Convert conflicts into opportunities for positive change
• Use proven techniques to resolve and prevent conflicts
• Apply effective delegation techniques with your team
• Create a delegation plan for ongoing use with team members
• Manage and protect your time as a supervisor
• Identify three key action items for immediate implementation back at work

How You Will Benefit:

• Develop a strategic plan for your growth and success
• Transition from your previous role and establish yourself as a credible leader
• Optimize your behavioral style to gain a competitive advantage
• Use the instant feedback model to establish strong coaching relationships
• Maintain perspective and think strategically when managing conflicts
• Make decisive choices about managing and protecting your time