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In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required.
You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assertive behaviors and benefit by learning steps for conflict resolution. Overall enhance your assertiveness skills for immediate on-the-job use!
Who Should Attend
Associates, business professionals, team leaders and individual contributors who want to acquire the essential assertiveness skills.
How will you benefit
What You will cover:
Outline
Learning Objectives
Assertiveness Fundamentals
Personal Influences on Assertiveness
Communication—Skills, Challenges, and Tools
Conflict Management
Appropriate Assertiveness in Workplace Situations
Achieving a Healthy Balance—Personally and Professionally
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American Management Association
Arlington
2345 Crystal Dr Suite 200
At Crystal Dr
Arlington, Virginia 22202 Arlington
2345 Crystal Dr Suite 200
At Crystal Dr
Arlington, Virginia 22202
This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!
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The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
Read more about American Management Association
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at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
Enhance your performance with management and leadership capabilities. Who Should Attend: Experienced administrative professionals, including executive secretaries, administrative assistants, secretaries or other members of the administrative support staff who need to expand their management skills so they can better support their organization and...
Enhance your performance with management and leadership...
Read moreMonday Apr 3rd, 9am - 4:30pm Eastern Time
(3 sessions)
at Capital Photography Center - Baltimore 1415 Key Hwy, Baltimore, Maryland 21230
The composition of a photograph is the single most important element a photographer uses to convey an artistic statement. What’s included, excluded and the arrangement of elements within the frame is all part of composition. In this field shoot class, you will learn techniques to improve a photograph’s composition in Baltimore’s...
The composition of a photograph is the single most...
Read moreSaturday Apr 1st, 5:30pm - 8:30pm Eastern Time
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
There’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way? Who Should Attend Early career professionals or anyone interested in enhancing their fundamental verbal communication skills, including coordinators, specialists, analysts,...
There’s no shortage of ways to communicate quickly...
Read moreMonday May 15th, 9am - 4:30pm Eastern Time
(2 sessions)
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
Without strong and effective relationships in business, today’s fast-paced, team-based and global work environments can’t function with peak efficiency. Maximum results will not be achieved. Emotional Intelligence (EI) competencies are at the heart of effective workplace relationships and productivity. Today we use EI as an integrated set of skills...
Without strong and effective relationships in business,...
Read moreMonday Apr 3rd, 9am - 4:30pm Eastern Time
(2 sessions)
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
Moving Ahead: Breaking Behavior Patterns That Hold You Back What’s your professional image? Do you steamroll over others in a quest for power…constantly rebel against authority…start and spread office gossip…cry at the drop of a hat in stressful situations? These are just a few examples of bad behavior that contribute to a poor professional...
Moving Ahead: Breaking Behavior Patterns That Hold...
Read moreMonday May 22nd, 9am - 4:30pm Eastern Time
(2 sessions)
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
Have you ever been told (or felt) you’re too stiff, timid, aggressive, nervous, bossy, emotional, have a boring voice, or lack confidence? If you want to be considered leadership material, it’s essential to hone your verbal and nonverbal messages. The executive presence training for women training seminar helps you do just that. This seminar explores...
Have you ever been told (or felt) you’re too stiff,...
Read moreThursday May 11th, 9am - 4:30pm Eastern Time
(2 sessions)
at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171
In this ITIL® 4 Foundation Training course, designed for professionals who want to adopt ITIL to improve service management, you will gain the knowledge needed to pass the ITIL 4 Foundation Certification exam. You will learn: The ITIL 4 end-to-end IT/digital operating model How to use the ITIL 4 model to create, deliver, and continuously improve...
In this ITIL® 4 Foundation Training course, designed...
Read moreWednesday Apr 26th, 9am - 5pm Eastern Time
(3 sessions)
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected...
It can happen at a moment’s notice: you need to...
Read moreWednesday Apr 12th, 9am - 4:30pm Eastern Time
(2 sessions)
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
Join the technical professionals who are enhancing their team-building and leadership skills with AMA Who Should Attend: IT and technical professionals, including team leaders, managers, directors and others who want to enhance their team-building and leadership skills. Leaders of technical professionals face a substantial challenge: to achieve...
Join the technical professionals who are enhancing...
Read moreMonday May 8th, 9am - 4:30pm Eastern Time
(2 sessions)
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
No matter how capable a person you are, you will not have sustained and lasting success unless you are able to effectively lead yourself, influence, engage, and collaborate with others—and continuously improve and renew your capabilities. The seven habits of highly effective people are at the heart of team, organizational, and personal effectiveness....
No matter how capable a person you are, you will...
Read moreMonday Apr 17th, 8:30am - 5pm Eastern Time
(2 sessions)
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
In todays ever changing business environment it is vital for women to have an assertive voice in business. Assertiveness techniques, when used effectively, can enhance almost every aspect of your job and life — Knowing which tools and techniques to use, and how and when to use them, is critical. AMA’s assertiveness training for women is a 3-day...
In todays ever changing business environment it is...
Read moreMonday May 22nd, 9am - 4:30pm Eastern Time
(2 sessions)
at Zenspeak - Public Speaking Center
*** This is an online session. Zoom link will be sent to you upon enrollment. Overcome public speaking fear with gradual exposure, in a supportive environment. Observe a trial class to see if it's right for you. Based out of New York City for 30 years, we are now offering these classes online to an international audience. This one trial class is...
*** This is an online session. Zoom link will be...
Read moreSat, Apr 1
10:00am - 11:30am Eastern Time
Sun, Apr 2
11:00am - 12:30pm Eastern Time
Mon, Apr 3
6:00pm - 7:30pm Eastern Time
Tue, Apr 4
6:00pm - 7:30pm Eastern Time
Sat, Apr 8
10:00am - 11:30am Eastern Time
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Saturday Apr 1st, 10am - 11:30am Eastern Time
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
Taking On Greater Responsibility: Step-Up Skills for Non-Managers Do you have what it takes to step up to the plate to lead, work in teams and juggle new assignments with your current responsibilities? What about having a "can-do" attitude that prepares you for additional growth? Now you can acquire new skills and prepare to make a positive difference...
Taking On Greater Responsibility: Step-Up Skills for...
Read moreMonday May 1st, 9am - 4:30pm Eastern Time
(2 sessions)
at American Management Association - Arlington 2345 Crystal Dr Suite 200, Arlington, Virginia 22202
Women at every level of an organization can be strong leaders—bringing essential skills like team leadership, strategic thinking and business acumen to their roles. To flourish as a leader, a woman needs not only the skills to lead, but a dynamic voice that can be heard and followed. This unique 2-day program will provide you with the knowledge...
Women at every level of an organization can be strong...
Read moreMonday May 1st, 9am - 5pm Eastern Time
(2 sessions)
at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171
In this Data Science Training in Python course, you will learn how to use Python libraries to build, evaluate, and deploy Machine Learning (ML) and Artificial Intelligence (AI) models that can help you gain previously uncovered insights from your data. This course covers every stage of the Data Science Lifecycle and teaches you how to manage, transform,...
In this Data Science Training in Python course, you...
Read moreMonday May 1st, 9am - 4:30pm Eastern Time
(5 sessions)
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