Leadership and Management Development

This course transforms leaders into more effective and clear communicators. Changed leaders will transform the culture of the organization into a more productive and higher-performing environment that encourages clarity, ownership, initiative, and success.

In this class, supervisors and managers develop the people skills necessary to move their staff forward to the desired goal.

This session uses the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey of an individual’s productivity preferences and learning styles. The assessment  identifies the individual’s work and learning preferences for 4 styles and 12 environmental and mindset preferences. These elements affect, positively or negatively, how each individual achieves and performs in work-based learning environments. They also affect the way in which individuals concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others.

Attendees will gain knowledge and skills required to:

• Discover Learning/Productivity Style differences, making better use of team diversity;
• Coach effectively and strategically, increasing employee engagement;
• Set personal / professional goals, marking progress toward objectives;
• Inspire greater sense of ownership and ability to take initiative with customers;
• Empower staff to innovate, increasing customer satisfaction and loyalty;
• Practice and improve giving feedback with confidence and positivity; 
• Create positive messages, modeling a problem-solving, can-do attitude; and
• Improve interpersonal communications, meaning an increased public perception of authority and expertise