Troubleshooting Cisco Contact Center Enterprise (CCET)
- All levels
- 18 and older
- $1,795
- Live Instructor-led Virtual Classroom
- 16 hours over 2 sessions
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This Troubleshooting Cisco Contact Center Enterprise course is focused on Day 2 support of a PCCE deployment by Tier 3 support personnel. The course identifies processes and tools used to identify and diagnose common deployment issues so that support personnel can then select optimal methods to resolve those issues.
Prerequisites:
The knowledge and skills that students are expected to have before attending this course are:
Cancellation Policy
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Sunset Learning Institute exists to provide world-class IT training by delivering exceptional experiences to our customers. Our goal is to help clients optimize their Cisco hardware investment through a consultative approach that allows us to deliver the highest quality advanced training in the marketplace,...
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