Administering Cisco Contact Center Enterprise (Ccea)
- All levels
- 18 and older
- $3,595
- Live Instructor-led Virtual Classroom
- 32 hours over 4 sessions
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The Administering Cisco Contact Center Enterprise is a 4-day course presented to CCE Administration personnel involved with ’Day 2’ support of a CCE solution deployment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound CCE environment. This course is intended for those administering the solution, or who may be responsible for Tier 1 support of the CCE solution. CCEF or equivalent knowledge is a prerequisite for this course.
Prerequisites:
The knowledge and skills that students are expected to have before attending this course are:
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Sunset Learning Institute exists to provide world-class IT training by delivering exceptional experiences to our customers. Our goal is to help clients optimize their Cisco hardware investment through a consultative approach that allows us to deliver the highest quality advanced training in the marketplace,...
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