Verbal Judo de-escalation Workshop

This course is focused for Healthcare Workers, but can be easily applied by the participate to any profession and personal relationships. Verbal Judo is a tactical communications course that stresses the importance of the professional mindset (never lose your temper), as opposed to personal mindset (using words that rise readily to your lips).  When confronted by difficult patients, their families and even coworkers many people are forced to rely upon “Hit and miss” verbal strategies. Verbal Judo is a tactical communications course that stresses the importance of the professional mindset (never lose your temper), as opposed to personal mindset (using words that rise readily to your lips).  We teach our students the skills necessary to become an effective communicator – enabling them to “say it right the first time.”  Verbal Judo can greatly improve life both professionally and personally.  This course is offered in a collaboration between the Verbal Judo Institute and BMCC.  

Lunch is provided within the tuition.