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LEAN Process Improvement: Delivering More with Less

  • All levels
  • 21 and older
  • $2,295
  • 1601 Broadway, New York, NY
  • 15 hours over 2 sessions

Start Dates (0)

  • $2,295
  • American Management Association @ 1601 Broadway 6th Floor, New York, NY 10019
  • 15 hours over 2 sessions
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Class Description

Description

What you'll learn in this management course:

Apply LEAN fundamentals to reduce inefficiencies, lower costs, and increase revenue.

Processing requests taking forever? Customers calling to complain about delays and high delivery costs? Worried you could be losing business as a result? LEAN process improvement tools offer simple fixes that will change your thinking, improve your operations, AND deliver quick solutions. LEAN can be especially relevant if you're coming out of the recession with fewer resources and need to deliver more with less.

In this course, you'll discover there are 7 types of waste and 5 methods to eliminate it—5S, Poka Yoke, Kanban, and Kaizen. You will learn the DMAIC process (define, measure, analyze, improve, and control), LEAN metrics, and how LEAN relates to Six Sigma. Now, you can map the customer value stream and determine which activities add value to the customer and which do not. Then, you will learn to eliminate or curtail non-value-adding activities.

A highly interactive case study will cement the learning as you participate in repairing a broken process with instructor guidance utilizing LEAN tools and principles. You will document, measure, and analyze the cumbersome process and then apply LEAN fixes to experience and measure the improvement. Plus, learn how to maintain the fixed process and create reports on your findings. You'll leave with a LEAN enterprise plan that you can easily adapt and implement in your organization. Best of all, when you work your plan, you'll see immediate improvements that optimize efficiencies because LEAN projects deliver faster results!

Who Should Attend:

Senior and midlevel managers who are tasked with cutting costs and increasing revenue and economic value in a team, department, or division.

How you will benefit:

  • Focus your actions on customer requirements 
  • Differentiate between value and non-value-adding activities 
  • Measure and analyze the efficiency of an existing process 
  • Improve the efficiency of a broken, cumbersome process 
  • Re-measure the efficiency of an improved process 
  • Customize a LEAN tool you can utilize right away 
  • Deliver better results faster with fewer resources

What you will cover:

  • Understanding LEAN methodology concepts 
  • Finding and assessing the bottlenecks that make your internal processes costly and cumbersome 
  • Mapping the customer value stream 
  • Identifying LEAN metrics 
  • Discerning the connection between LEAN and Six Sigma 
  • Grasping the 7 types of waste 
  • Understanding the 5 key LEAN methods used for process improvement : 5S, Poka, Yoke, Kanban, and Kaizen 
  • Implementing LEAN tools to decrease process waste 
  • Recognizing the elements of continuous improvement

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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American Management Association

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